Privacy policy
Last updated: 18 June 2026
At Valenza Shop, accessible at www.valenzashop.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document explains the types of information that is collected and recorded by Valenza Shop and how we use it.
This policy applies to customers and visitors in the United States and reflects applicable US federal and state privacy regulations.
Information We Collect
When you place an order or interact with our website, we may collect:
• Name, email address, and phone number
• Billing and shipping address
• Payment information (processed securely by our payment providers)
• Order history and browsing behavior on our site
• Device and browser information (IP address, cookies)
How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders
• Communicate with you about your order status
• Send promotional emails and offers (with your consent)
• Improve our website and customer experience
• Comply with applicable legal obligations
Cookies
We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage or disable cookies at any time through your browser settings.
Third-Party Services
We may share your information with trusted third parties who assist us in operating our website, processing payments, and delivering orders. These parties are obligated to keep your information confidential and use it only for the purposes we specify. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
Your Rights
As a customer in the United States, you may have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with the relevant regulatory authority
To exercise any of these rights, please contact us at the details below.
International Transfers
Your information may be transferred to and processed in countries other than the United States. We take appropriate steps to ensure your data is protected in accordance with applicable US federal and state privacy regulations wherever it is processed.
Children's Privacy
Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised date. Continued use of our website following any changes constitutes your acceptance of the updated policy.
Complaints
If you have concerns about how we handle your personal information under applicable US federal and state privacy regulations, you may contact us directly or file a complaint with the relevant data-protection authority.
Contact Us
Email: info@valenzashop.com
Website: www.valenzashop.com
Address: 1106 W Ash St, Junction City, KS 66441, United States